CAA North & East Ontario's success depends on great people. If you are ready for the challenge, find your job here.

We offer a wide range of career opportunities in the areas of Administration, Finance, Emergency Road Service, Travel and Member Service, Insurance, Human Resources and Information Technology. We pride ourselves on being an equal opportunity employer and support internal career advancement with on-going training and development.

If you are interested in submitting a general resume, please send it to jobs@caaneo.on.ca indicating which of our Travel Stores and position you would be interested in.

Please note that CAA North & East Ontario's unionized positions require posting to internal candidates prior to posting externally.

Fleet Driver (Full-Time, Contract)

Position: Fleet Driver (Full-Time, Contract)

Company: CAA North & East Ontario (CAANEO)

Location: Ottawa, Ontario

Position required to provide emergency road service to CAA/AAA members.

Duties/Responsibilities

Responds to dispatched calls in the metro & rural areas as required and provides CAA/AAA members with appropriate road service.

Duties include:

  • Battery testing & installing new car batteries
  • Minor automotive repairs & tire changes
  • Unlocking vehicles
  • Other duties as required

Requirements:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School Diploma or equivalent
  • Automotive mechanical knowledge necessary
  • Experience battery testing and replacing car batteries an asset
  • Ability to work in extreme weather; heavy lifting required
  • Valid Driver’s License and driving record acceptable to club standards
  • Fluency in both official languages an asset

Employment is contingent on a successful Criminal Background Check, Clean driving record, reference and security check. Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.

Dispatcher External Posting (Full-time Permanent) - 2018

Position: Dispatcher External Posting (Full-time Permanent) - 2018

Company: CAA North & East Ontario (CAANEO)

Position is required to dispatch to fleet and contractors to ensure complete services are provided to club members in all areas pertaining to CAA North & East Ontario Automotive Services.

JOB FUNCTION AND RESPONSIBILITIES:

  • Relay information to fleet drivers, brokers and contractors by telephone, two-way radio or digital dispatch. The dispatch territory includes Ottawa, Sudbury, Thunder Bay and the entire CAA North & East Ontario region.
  • Monitor fleet and contractor operations during shift to ensure that club policies and procedures are maintained.
  • Maintain fleet, broker and contractor efficiency.
  • Perform various clerical duties.
  • Shift work as per collective agreement.

QUALIFICATIONS:

  • Minimum 3 years dispatch experience.
  • Excellent attendance and punctuality necessary.
  • Ability to multi-task.
  • Good Interpersonal and organizational skills.
  • Grade twelve (12) or equivalent.
  • Fluency in both official languages is an asset.
  • Expertise with Microsoft Dynamics an asset
  • Capable and comfortable using Microsoft Office Suite

SALARY: as per the collective agreement

How to Apply:

Email: jobs@caaneo.on.ca

*Successful candidate will be required to join Teamsters Local Union 91

Must under go a Criminal Reference Check. Employment is contingent on a successful reference and security check.

We thank all candidates for applying; however, only successful candidates will be contacted.
Resumes will be maintained in our inventory for 3 months

Travel Consultant (Full-time, 12 Month Contract)

Position: Travel Consultant (Full-time, 12 Month Contract)

Company: CAA North & East Ontario (CAANEO)

Location: Stittsville Travel Store – 5703 Hazeldean Road, Ottawa, ON

Our travel business is growing! We need travel agents to assist our Members with all their travel needs. Our retail travel stores are where Members go for their member benefits (maps, tour books and passport photos etc.) and where they can plan and purchase all types of trips and tours; merchandise, luggage etc. The schedule is 37.5 hours per week, including some Saturdays. If you love travel and can close sales, this is an excellent opportunity.

Essential Duties and Responsibilities:

  • Promote and sell travel related products such as air, tour, hotel and car reservations, travel insurance etc.
  • Promote and sell CAA memberships, promoting upgrades and additional associates;
  • Provide members with Auto Travel materials, passport photos etc.
  • Answer member/client inquiries;
  • Various administrative duties including restocking brochures and merchandise, conducting inventory, etc
  • Other Related Duties as Required

Requirements:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • TICO certification required, must be attained within probation period if not certified at time of hire
  • Completion of Travel Agency Certification course from established and recognized institution
  • Customer service experience an asset
  • Must possess the comfort level and drive to succeed in a part-commission sales environment
  • Self-motivated ability to build and retain a loyal clientele
  • Must actively pursue the CTC designation (supported by the Club)
  • Complete knowledge of Apollo by Gemini automation
  • Fluency in both official languages is an asset

Employment is contingent on a successful Criminal Background Check, reference and security check. Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.

Travel Consultant (Full-time, Permanent)

Position: Travel Consultant (Full-time, Permanent)

Company: CAA North & East Ontario (CAANEO)

Location: Thunder Bay Travel Store – 585 Memorial Avenue, Thunder Bay, ON

Our travel business is growing! We need travel agents to assist our Members with all their travel needs. Our retail travel stores are where Members go for their member benefits (maps, tour books and passport photos etc.) and where they can plan and purchase all types of trips and tours; merchandise, luggage etc. The schedule is 37.5 hours per week, including some Saturdays. If you love travel and can close sales, this is an excellent opportunity.

Essential Duties and Responsibilities:

  • Promote and sell travel related products such as air, tour, hotel and car reservations, travel insurance etc.
  • Promote and sell CAA memberships, promoting upgrades and additional associates;
  • Provide members with Auto Travel materials, passport photos etc.
  • Answer member/client inquiries;
  • Various administrative duties including restocking brochures and merchandise, conducting inventory, etc
  • Other Related Duties as Required

Qualifications and Skills:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • TICO certification required, must be attained within probation period if not certified at time of hire
  • Completion of Travel Agency Certification course from established and recognized institution
  • Customer service experience an asset
  • Must possess the comfort level and drive to succeed in a part-commission sales environment
  • Self-motivated ability to build and retain a loyal clientele
  • Must actively pursue the CTC designation (supported by the Club)
  • Complete knowledge of Apollo by Gemini automation
  • Fluency in both official languages is an asset

Employment is contingent on a successful Criminal Background Check, reference and security check. Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.