A CAA Membership is one of the best investments you'll ever make for your employees and a great way to gain employee loyalty by going the extra mile to offer security and safety. Unlike other auto clubs, your employees will be protected in any car they drive*.
A CAA Corporate Membership is the best way to do this. Your corporate account will be managed and administered by your CAA Corporate Account Manager, requiring no set-up fees and no additional management on your end. Simply enroll your company in this easy-to-implement program, and you can then offer your employees a CAA Membership with exclusive benefits and added perks.
Choose a company sponsored plan or simply register your organization so your employees can start saving today!
A CAA Membership opens the door to a world of adventure. A CAA Travel Professional can help you plan your trip with access to travel benefits and perks you won’t find on your own. They have the insight and expertise to help you save time and money. You also get access to instant savings through our CAA Rewards program. From restaurants to shopping malls, cinemas to sporting events; CAA offers so many ways to make saving fun and easy.
CAA Emergency Roadside Assistance
A CAA Membership is unique: Membership covers you no matter what car you are driving in - even if you are the passenger.
Save, Earn and Redeem with CAA Rewards®
Show your Membership at CAA Rewards partners and instantly save money, earn CAA Dollars®, or both. Redeem your CAA Dollars towards trips, merchandise, Membership renewal, and more.
CAA is one of the largest member-based travel agencies and we know where to find special packages and perks you just can't get booking on your own.
You'll have access to a variety of quality coverage options with special Members - only discounts and benefits on Home, Auto, and Travel Insurance.*
*Auto & Home Insurance are underwritten by CAA Insurance Company. Underwriting eligibility rules apply.
A CAA Corporate Membership Plan is a great way to gain employee loyalty by going the extra mile to offer valuable employee benefits. While your employees will benefit from the best Roadside Assistance program across North America, your company will benefit from improved morale and productivity from your employees. Your corporate account will be managed and administered by CAA, requiring no set-up fees and no additional management on your end. Simply enroll your company in this easy-to-implement program, and you can then offer your employees a CAA Membership with exclusive benefits as an added perk.
A CAA Group Membership Plan allows your employees to take advantage of a special CAA Membership offer that will give them access to our well-known 24-hour Roadside Assistance. Your employees will no longer have to worry about who to call for help or negotiate prices at the side of the road. Just one service call can easily pay for their CAA Membership. A CAA Corporate Representative can be onsite, or be a part of your staff appreciation day so employees can easily sign up and learn about all the great benefits and savings with CAA. CAA will provide all marketing materials with very little administration and no cost for your company – just the peace of mind of knowing your employees are protected and safe on the roads.
If you have already spoken to our Corporate Account Manager and received a corporate rate code you can join online by simply entering your corporate rate code in the box below.
To learn more about a CAA Corporate Membership Plan, or Group Membership Plan, please contact your CAA Corporate Account Manager today:
Phone: 1-800-267-8713 Ext. 6297
For all other general inquiries about Corporate Membership please call 1-866-220-1205 or email firstname.lastname@example.org
1 Each Membership type has a set number of Roadside Assistance Service calls per Membership year. Service calls cannot be shared or carried over to the next Membership year. Once the number of service calls has been exceeded, CAA NEO will continue to facilitate the Roadside Assistance services described above; however, any services in excess of the Roadside Assistance “maximums” will be subject to service provider fees that are due at the time of service. For all Membership types, any service calls not covered by the Membership must be paid for by the requesting Member at the time of service. Bike assist, fuel delivery, locksmith, battery, flat tire, extraction services each count as one of your allotted Roadside Assistance calls during your Membership year. Members who have used the maximum number of entitled service calls for their Membership year are not eligible for reimbursements. Full Roadside Assistance benefits are reinstated upon the renewal date of your Membership.
2 A CAA North & East Membership covers select vehicles only. Classic Membership covers bicycles and valid licensed cars, pickups and vans. A CAA Plus and Premier Membership covers bicycles, valid licensed cars, pickups, vans and motorcycles. Dual wheel trucks are eligible for all services except tire service with Basic and Plus Membership. With rented passenger and commercial vehicles certain limitations may apply, and will be determined at the time of service. Please note: A CAA North & East Ontario Membership does not cover select vehicles, including (but not limited to): modified or not-from-stock vehicles, such as certain body kits, raised suspensions with oversized tires, plow blades and/or salt spreaders, flatbeds or tilt, and loads; any vehicle that is part of a working fleet (defined as business- or broker-owned vehicle used to conduct work); vehicles over one ton in designation (this does not include trailers or RVs that are covered under CAA Plus RV or Plus RV Membership classifications); cube vans and other large commercial designated vehicles; taxis, limousines, or vehicles-for-hire; and loaded vehicles, including vans of all designations and pick-up trucks.
3 CAA Plus/RV and CAA Premier/RV Members: Services delivered to motorcycles with or without side-car. We will transport your motorcycle subject to your towing limits based on your Membership type. Motorcycle Service will count as one of your allotted Roadside Assistance calls during your Membership year. Service limitations may apply when traveling in the U.S. Service acquired in the U.S. may be paid for and consideration for reimbursement can be sought from CAA North & East Ontario.
4 CAA Plus RV and CAA Premier RV trailer service licensed motorhomes, campers, fifth-wheel trailers, and the following types of trailers: travel, unloaded horse, snowmobile, utility and boat (eligible for towing, extrication and tire service). Service limitations may apply when traveling in the U.S. Service acquired in the U.S. may be paid for and consideration for reimbursement can be sought from CAA North & East Ontario.
5 Towing will be provided if attempts to make your vehicle safely operable at the roadside/location have been unsuccessful. Flatbeds or dollies will be used when required as per the AAA/CAA towing guide. Towing will be provided within your allotted Membership kilometers in CAA North & East Ontario territory in any direction from the point of disablement to the repair facility of your choice. Classic Members receive four tows up to 10 km, Plus Members receive four tows up to 200 km and Premier Members receive one tow up to 320 km and four tows up to 200 km. Towing beyond this set amount will be at your expense. A charge per kilometre will be applied by the service facility to any additional mileage that exceeds your coverage. (Service coverage varies by territory.) For areas outside of CAA North and East Ontario territory, CAA Plus & Premier Memberships may provide a set number of kilometers of towing with the balance being charged to the Member. The Member may in turn request consideration of reimbursement from CAA North & East Ontario for the balance.
6 Bike Assist or tow service counts as one of your allotted Roadside Assistance calls during your Membership year. Service will be provided to cyclists where there is permitted vehicle access, and based on seasonal availability. If a repair cannot be done at the scene, CAA will arrange to transport you and your bicycle subject to your towing limits based on your Membership type. Service is available in Ontario only. For full Bike Assist details visit caaneo.ca/automotive
7 The vehicle will be extricated when it can be safely reached from a normally travelled or established thoroughfare. If special equipment, additional manpower or vehicles are required, the associated costs may be at your expense. Plus, Premier Members are automatically covered for an additional service vehicle and service provider for up to one hour of extrication service at the scene.
8 CAA North & East Ontario reserves the right to determine the towing equipment required to provide emergency road service and the towing procedures to be followed.
9 Limited supply of gasoline will be delivered to your disabled vehicle. CAA Classic Members will be charged the fuel pump price and must pay the driver upon delivery. No charge for all other Membership levels. Coverage excludes diesel/propane. This service counts as one of your allotted Roadside Assistance calls during your Membership year.
10 If CAA service is not available; the Member may make alternate arrangements to pay for the services. For consideration of reimbursement: Submit the original, legitimate business invoice bearing the Member's name to your home CAA Club within 30 days from date of service. Visit caaneo.ca/automotive for more details.
11 If your keys become locked inside your vehicle, a CAA driver will be dispatched to gain entry. If your keys are lost, broken or the driver cannot gain entrance to your vehicle, CAA will provide coverage for automotive locksmith services up to $50.00 for Classic Memberships and up to $100.00 for Plus/RV and Premier/RV Memberships. This service counts as one of your allotted Roadside Assistance calls during your Membership year. If your vehicle cannot be made operable, it will be towed (in addition to, or instead of, the $50.00 or $100.00 locksmith service, if necessary) as per the scope of towing benefits.
12 A flat tire will be replaced with the Member's inflated and mounted spare tire. If no spare tire is available, the vehicle will be towed to the nearest repair facility or in accordance to your Membership towing limitations. Service does not include repairs, additional trips to deliver a repaired tire, installation or removal of tire chains, mounting, dismounting or shifting of tires; seasonal tire changeovers; and a tire change on an oversized tire. To avoid damage, certain vehicles will require a tow to a garage as proper installation requires that the wheel lug torque be set to the recommended specification for your vehicle. Dual wheel vehicles needing service on an inside tire require a licensed specialist. Members may be required to obtain their own tire service and can pursue consideration for reimbursement from CAA North & East Ontario.
13 Limited to location and certain weather conditions for a battery replacement. Battery testing counts as one of your allotted Roadside Assistance calls during your Membership year, with the exception of a battery purchase from CAA at the time of service. Some vehicles cannot be serviced due to the location of the battery in the vehicle. However, an unsuccessful battery service that results in a towing service call, will count as a single service call. Call 1-800-222-4357 for more details or visit caaneo.ca/battery.
14 Trip Accident Assistance: If you’re driving a vehicle and are in a collision that disables your vehicle in Canada and the U.S. such that it cannot be driven safely and you’re more than 200 kms from home for up to 72 hours from the time the accident is reported, CAA will reimburse you $300 ($500 for CAA Plus and Plus RV Members and $2000 for CAA Premier Members) to be used for ONE of the following: local lodging and meals; or commercial rental car; or commercial transportation via airline, train or bus to your original destination or back home. For consideration of reimbursement: submit a copy of the police accident report and the original receipts for your expenditures to your local CAA Travel Centre within 60 days from the date of the accident.
15 When you purchase a travel ticket (airline, rail or motor coach) from CAA Travel Agency, you are automatically protected with a Travel Accident Insurance Policy at no additional cost. This coverage applies to loss of life or dismemberment. Some exclusions will apply. Complete details are contained in the policy, which may be provided to each Member at time of booking. Coverage up to $100,000 for Classic Members or up to $500,000 for Plus Members. Other restrictions may apply.
16 Trip Interruption Assistance: CAA Premier Members will have higher level coverage when travelling by auto more than 200 km away from home, anywhere in Canada or the U.S. If the Member's trip is interrupted due to an accident1, mechanical breakdown2, car theft3, unexpected illness or injury4, the Member can be reimbursed up to $2,000 CDN for covered out-of-pocket expenses, including restaurant meals and commercial accommodations or for commercial transportation to continue the trip. The combined annual limit payable when auto breakdown is a result of accident, fire or theft is $2,000 CDN. When the breakdown is a result of mechanical failure, the combined annual limit payable is $600 CDN. The vehicle return benefit will reimburse eligible Members up to $500 CDN for transportation of the vehicle back to the Premier Member's primary residence when an unexpected illness or injury prevents the completion.
17 CAA Plus & Premier Members receive one free print set per Membership year. CAA Classic Members pay $8.50 plus taxes. For full details visit caaneo.ca/travel.
18 Drive You Home Tow is available to CAA Plus and CAA Premier Members only and counts as one of your allotted Roadside Assistance calls during your Membership year. This service covers bicycles, valid licensed cars, pickups, vans and motorcycles, but excludes RVs. Maximum of 25 km. Additional kilometers will be charged at CAA prevailing rates. Visit caaneo.ca/automotive for full details.
19 When you place a Roadside Assistance call with CAA, you can view live updates, your call status, estimated wait times and your CAA Driver location. Where service is available. Visit caaneo.ca/howto for more details.
20Home and Auto Insurance underwritten by CAA Insurance Company. Underwriting restrictions apply. Other restrictions may apply. For complete details on all CAA’s Insurance plans. Visit caaneo.ca/insurance for more details.
21Worldwide Concierge Service, are benefits available to CAA Premier/RV Members only. Concierge Services are applicable only to planned leisure trips 200 km or more from the Premier Member’s primary residence, which include at least one overnight stay. The information, referral, arrangement, ticketing and reservation services for Concierge Services are provided without charge. The Premier Member is responsible for all fees, expenses and other amounts charged by outside entities. Concierge Services are provided by World Travel Protection Canada Inc., an independent contractor. Certain restrictions and limitations may apply. Benefits and service provider are subject to change without notice.
22Worldwide Travel & Medical Assistance is available to CAA Premier and CAA Premier RV Members. If you have an emergency while travelling 160 kilometers or more from your primary residence, you may call for Emergency Travel and Medical Assistance 24 hours a day, 7 days a week. This service is not Emergency Travel and Medical insurance. CAA recommends that Members purchase CAA Emergency Travel & Medical Insurance when travelling out of province for protection against the high cost of an unexpected and unforeseen travel or medical emergency. For details on travel insurance visit caaneo.ca/insurance.
23Two-day complimentary car rental is included with a CAA Premier Membership. Receive two free car rental days from Enterprise in conjunction with a tow. If your car is towed on one of your five allowable calls as a result of a mechanical breakdown and you need transportation, we'll arrange for a mid-size rental for two consecutive days at no charge at participating Enterprise locations in Canada, subject to availability. The Premier Member must be within 200 km from home and CAA has towed the vehicle for mechanical failure. This will be arranged through CAA. CAA will call Enterprise to make arrangements to assist the Member with a two-day car rental. The incident must be referred to CAA within 48 hours of occurrence. CAA Members are responsible for subsequent day rental charges, upgrades, vehicle insurance, mileage and fuel charges, and any other charges, fees and taxes. Normal rental qualifications, including age restrictions and other restrictions apply. Should a breakdown occur at a distance greater than 200 km, then the Trip Interruption & Vehicle Return benefit will apply as described in that section below. Other restrictions may apply.
24CAA Rewards program partners and offers subject to change with our notice. For full details see caarewards.ca/neo
25TripTiks are only available for travel in Canada and the U.S.
26Street Capital Bank of Canada TMTrademark of Street Capital Bank of Canada. Offer not valid in the Province of Quebec. CAA North & East Ontario has an agreement with Street Capital Bank of Canada and may earn a referral fee. For more details Click Here.
In fairness to all Members, Roadside Assistance is not to be used as a substitute for proper vehicle maintenance. CAA North & East Ontario has set reasonable limitations and regulations in the interest of all Members on the number of Roadside Assistance calls provided to each Member per Membership year. All discounts, programs and benefits are subject to change without notice. As a Member of CAA NEO it is your responsibility to adhere to the terms and conditions of Membership outlined. CAA Membership dues are adjusted annually and take into account the cost of providing Roadside Assistance and other CAA services including: TourBooks®, maps and TripTiks® utilized by the Member. After all, CAA Membership dues pay for all of CAA’s services.
CAA reserves the right to limit or suspend services during extreme weather events or to re-assign a Membership category, or to cancel a Membership if services are being misused. CAA also reserves the right to change benefits and policies regarding Memberships. Visit caaneo.ca/roadside for full service limitations.
**A CAA North & East Ontario Membership does not cover certain vehicles, including (but not limited to): modified or not-from-stock vehicles, such as certain body kits, raised suspensions with oversized tires, plow blades and/or salt spreaders, flatbeds or tilt, and loads; any vehicle that is part of a working fleet (defined as business- or broker-owned vehicle used to conduct work); vehicles over one ton in designation (this does not include trailers or RVs that are covered under CAA Plus RV or Plus RV Membership classifications); cube vans and other large commercial designated vehicles; taxis, limousines, or vehicles-for-hire; and loaded vehicles, including vans of all designations and pick-up trucks.