Travel with confidence with up to $5 Million2 of Coverage!

  • Various travel insurance plans to meet your coverage needs
  • 24/7 travel assistance3
  • Convenient ways to purchase

Call now for a free no obligation quote 1.855.402.4636

Plan Options: Single Trip or Multi-Trip?

Single Trip Plan
For one trip only
Travel for up to 365 days4
Extended coverage available if you stay away for longer than originally planned
Only pay for the coverage you need
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Multi-Trip Plan
For an unlimited number of trips in one year5
Travel for up 4, 8, 15 or 30 days per trip
Away for longer than 15 or 30 days? Top-up is available
Purchase once and be covered for an entire year
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Coverage Highlights

Up to $5 Million of Travel Coverage

Medical & Dental
Emergency medical treatment expenses including ambulance, hospital stays and physician's fees.
Emergency dental expenses for up to policy limit.
Medical repatriation expenses for up to the cost of a one-way economy airfare to your Canadian province or territory of residence.
Transportation
Family transportation of return economy fare of an immediate family member or friend to attend your bedside.
Escort and return expenses for a one-way economy airfare for insured children or grandchildren.
Pet return expenses up to $500 for one-way transportation and up to $300 for emergency veterinary services.6
Convenience & Comfort
Meals and accommodation expenses up to $3,500 ($350 per day), if your return is delayed more than 10 days beyond the return date.
Family meals and accommodation expenses up to $1,500 ($300 per day) along with Emergency Medical Insurance for the visiting family member or friend.
Return of vehicle expenses for the return of your private or rental vehicle.

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Read our full policy guide here

Not Sure What Plan is Right for You? Click here for more details

Emergency Medical Single Trip. Emergency Medical Multi Trip Vacation Package Single Trip. Vacation Package Multi Trip.
Insurance Coverage
Emergency Medical Treatment
Emergency Dental Expenses
Medical Repatriation
Return of Remains
Non-Medical Emergency Evacuation
Family Transportation
Escort of Children
Terrorism Coverage
Subsistence Allowance
Hospital Allowance
Trip Cancellation
Trip Interruption
Flight Accident
Common Carrier
24-hour Accident
Baggage

Upgrade Options

Upgrade Your Coverage to Vacation Package which Includes:

Trip Cancellation and Interruption
Up to the full cost of your prepaid travel arrangements if an unforeseen event causes your trip to be cancelled, interrupted or delayed and includes:
  • cancellation, interruption, and delay benefits,
  • meals and accommodation
  • return of remains
  • undelivered travel services due to default of a travel supplier and acts of terrorism.
Travel Accident
Death or dismemberment as a result of an injury incurred during your trip and includes:
  • flight accident, common carrier accident, and 24-hour accident for up to the amount you insure for loss of life
  • dismemberment of two limbs or loss of sight in both eyes or up to 50% of the amount you insure for dismemberment of one limb or loss of sight in one eye.
Baggage Insurance
Loss, damage or delay to your baggage and personal effects, you own and/or use during your trip, due to theft, burglary, fire or transportation hazards and includes:
  • a maximum of $50 for replacing a lost/stolen driver’s license, birth certificate or travel visa ($200 for replacement of a passport)
  • a maximum of $500 for commercial rental of golf clubs or ski equipment
  • a maximum of $500 to purchase essential necessities in the event your checked baggage is delayed.

Quick Renewal or Upgrade

Sample Quotes

Family of Four to B.C.

Days: 7
Ages: 46, 41, 11, 8
Single Trip Cost: $55.63
CAA Members save* $9.05!

Travel more than once a year?
For an extra $156.12 you can purchase the Multi-Trip Plan!

Florida Getaway for Two

Days: 60
Ages: 57, 56
Single Trip Cost: $490.80
CAA Members save* $25.80!

Couple in France

Days: 14
Ages: 32, 29
Single Trip Cost: $101.75
CAA Members save* $5.35!

Travel more than once a year?
For an extra $156.12 you can purchase the Multi-Trip Plan!

Ways to Buy

Online

Get a quote and purchase in minutes!
GET A QUOTE

Phone

Get a quote and purchase by calling
1-855-402-4636

Email

4neo@caaneo.on.ca

Assistance

Available 24 Hours a Day, 7 Days a Week.

During an emergency, whenever possible, our services include:

  • Direction to a healthcare facility
  • Our Medical Consultants can communicate with your local physician to determine the best care for you
  • Emergency translation services provided in most major languages
  • Escort and transportation home can be arranged for your dependent children
  • Messages to your family can be made to inform them of your status

How to Submit a Claim

CAA Travel Insurance Active Care Management Inc. PO Box 308 Station A Windsor, Ontario N9A 6K4 Email: orionclaims@acmtravel.ca

COUNTRY TOLL-FREE NUMBER

in CANADA & mainland U.S. 1-866-696-6355
Australia 0011 800-8877-9000
Bahamas 1-800-389-0701
Bermuda 1-800-204-8226
Cayman Islands 1-800-204-8226
Costa Rica 00 800-8877-9000
Dominican Republic 1-800-203-9591
Italy 00 800-8877-9000
Jamaica 1-800-204-0004
Mexico 001-800-248-8561
New Zealand 00800-8877-9000
Saint Lucia 1-800-300-3229
South Africa 00 800-8877-9000
Thailand 001 800-8877-9000
United Kingdom 00 800-8877-9000
Call Collect From Anywhere Else +1-519-988-7042

EMERGENCY MEDICAL INSURANCE and VISITORS TO CANADA INSURANCE

  1. A completed Medical Expenses Claim Form (provided by CAA Assistance upon notification of claim).
  2. For accidental dental expenses you must provide an accident report from the physician or dentist.
  3. Original itemized bills from the licensed medical provider(s) stating the patient’s name, diagnosis, date and type of treatment, and the name, address and telephone number of the provider, as well as the original transaction documents proving that payment was made to the provider. (For Canadians covered by GHIP, copies of itemized bills are accepted only if the Insured has already dealt directly with GHIP).
  4. Original prescription drug receipts from the pharmacist, physician or hospital indicating the name of the prescribing physician, prescription number, name of preparation, date, quantity and total cost.
  5. For out of pocket expenses: an explanation of expenses accompanied by the original receipts.

HOLIDAY PROTECTION
In addition to the items required under Trip Cancellation & Interruption Insurance, you must also submit:

  1. Satisfactory evidence that you have booked and paid for a replacement trip.
  2. An itemized CAA Travel Agency invoice, for the replacement trip, showing fares, deposits, travel dates, final payment and date thereof.
  3. A copy of the CAA Travel Insurance policy for the replacement trip and the name of the CAA travel professional.

TRIP CANCELLATION

  1. For cancellation due to a disaster or event independent of any intentional act or negligence, accident on the way to departure, jury duty, subpoena, transfer or involuntary loss of employment: a legal certificate (police report, the summons and/or subpoena, record of employment) confirming the circumstances of the cancellation and a letter from your employer (if applicable).44
  2. For penalties: a copy of the travel supplier’s or the airline’s publication confirming the cancellation penalties imposed.
  3. For default coverage: written notice of claim must be submitted within 60 days of the day on which the travel supplier announces that it is in default:
    • copies of receipts and proofs of payment to travel suppliers;
    • copies of unused transportation or accommodation documents; and
    • where appropriate, evidence of claim to or reimbursement from any federal, provincial or other compensation fund or any other source (including credit card companies) that is legally responsible or under contract to reimburse you for the cost of the undelivered travel services.

TRIP INTERRUPTION

  1. For out of pocket expenses: an explanation of expenses in the event of a late return, along with original receipts.
  2. For death or repatriation: a death certificate accompanied by receipts from the funeral home, airline, etc.
  3. For default coverage: written notice of claim must be submitted within 60 days of the day on which the travel supplier announces that it is in default:
    • copies of receipts and proofs of payment to travel suppliers;
    • copies of unused transportation or accommodation documents; and
    • where appropriate, evidence of claim to or reimbursement from any federal, provincial or other compensation fund or any other source (including credit card companies) that is legally responsible or under contract to reimburse you for the cost of the undelivered travel services.
  4. Other supporting documentation as requested.

TRAVEL ACCIDENT INSURANCE
For forms and instructions, contact CAA Assistance at the phone number(s) on page 41.

BAGGAGE INSURANCE

  1. A completed claim form available by contacting CAA Assistance at the phone number(s) on page 41.
  2. For loss:
    • a report by the police or the hotel manager, tour guide or transportation authorities in whose custody the insured property was at the time of loss;
    • adequate proof of loss, (original purchase receipts, original replacement receipts or original replacement estimates on store stationery or letterhead) ownership and itemized value.
    • a Property Irregularity Report when luggage is lost or damaged while in the custody of the airline or common carrier.
  3. For baggage delay you must supply proof of delay of checked baggage from the common carrier and original receipts of purchase:
    • original itemized receipts for expenses actually incurred;
    • a copy of the baggage claim ticket;
    • a copy of your airline or common carrier ticket;
    • verification of the delay of checked baggage from the airline or common carrier including the reason and the duration of the delay; and
    • a copy of the delivery receipt.

How to Contact CAA Assistance, in the Event of an Emergency

IN THE EVENT OF AN EMERGENCY, PLEASE CALL CAA ASSISTANCE IMMEDIATELY:

At first onset of symptoms of a medical emergency and before you seek medical treatment, please contact CAA Assistance, however, if you are unable to do so because you are medically incapacitated, you or someone else must contact CAA Assistance as soon as is reasonably possible.

COUNTRY TOLL-FREE NUMBER

in CANADA & mainland U.S. 1-866-696-6355
Australia 0011 800-8877-9000
Bahamas 1-800-389-0701
Bermuda 1-800-204-8226
Cayman Islands 1-800-204-8226
Costa Rica 00 800-8877-9000
Dominican Republic 1-800-203-9591
Italy 00 800-8877-9000
Jamaica 1-800-204-0004
Mexico 001-800-248-8561
New Zealand 00800-8877-9000
Saint Lucia 1-800-300-3229
South Africa 00 800-8877-9000
Thailand 001 800-8877-9000
United Kingdom 00 800-8877-9000
Call Collect From Anywhere Else +1-519-988-7042
Email if Calling is Not Possible orionassistance@acmtravel.ca

GET A QUOTE AND BUY ONLINE TODAY

Terms and Conditions

CAA Travel Insurance is underwritten by Orion Travel Insurance Company. Certain exclusions, limitations and restrictions apply. Subject to change without notice. A Medical Questionnaire may be required to purchase travel insurance. Quotes are valid for 30 days.

1Applies to CAA Members in good standing (CAA Membership dues paid in full by membership expiry date). Five percent (5%) discount applies to the total premium excluding applicable taxes. Minimum premium applies. Subject to change without notice. Excludes Visitors to Canada Insurance.

2Maximum $25,000 for all Emergency Medical Insurance benefits if at time of claim: a) your GHIP (government health insurance plan) coverage was lapsed; and/or b) you did not have GHIP authorization to cover your trip days exceeding the days GHIP covers outside your province or territory of residence.

3CAA Assistance is available 24 hours per day, 365 days per year. CAA Travel Insurance is underwritten by Orion Travel Insurance Company. Certain exclusions, limitations and restrictions apply. Subject to change without notice. A Medical Questionnaire may be required to purchase travel insurance. Quotes are valid for 30 days.

4Coverage may never extend beyond 365 days from the departure date or effective date.

5The Multi-Trip plan covers individual trips for the number of days for the plan you have purchased. If your trip outside Canada exceeds the Multi-Trip plan days, a Top-Up plan is required for the additional days (coverage is automatically extended without additional premium for trips solely in Canada).

6When approved in advance by CAA Assistance

*Subject to terms and conditions. Applicable for Emergency Medical Insurance (Single Trip and Multi-Trip Annual Plans), Visitors to Canada Insurance, Vacation Package Insurance (Single Trip and Multi-Trip Annual Plans) and Non-Medical Vacation Package Insurance. Premium calculation for Emergency Medical Plans equals the sum of the two oldest travellers. Premium calculation for Vacation Package Plans equals 2.75 times the premium of the oldest traveller. Subject to change without notice.