What CAA Members Need to Know About the Tow Zone Pilot Program

CAA is committed to ensuring our Members are safe no matter the location.

Ottawa, Dec. 9, 2021 – The Ministry of Transportation of Ontario (MTO) is introducing a series of restricted towing zones along provincial highways beginning on Dec. 13, 2021. As part of the pilot program, four restricted tow zones will be in effect along sections of highways in the Greater Toronto Area.

These highways have been chosen based on factors such as traffic volume and collision data; and among the designated zones are stretches of highways 400, 401, 409, 427 and the QEW.

CAA North & East Ontario (CAANEO) is reinforcing its commitment to ensure members are safe no matter the location. Getting stuck on the side of the road can be an intimidating situation. CAANEO's advice is first to assess your situation and if it's an emergency, call 911. Otherwise, Members are encouraged to press *222 to have CAANEO help coordinate a rescue - through either one of CAA’s tow truck providers or through the MTO (depending on the situation).

CAA has a commitment to road and consumer safety in Ontario. If an MTO tow zone provider needs to remove a CAA Member's vehicle, CAA will cover the cost of their tow, based on the limits of the Member's CAA Membership level.

For more than a decade, CAA has been advocating for towing industry reforms and working towards greater consumer protection. In 2018, CAA created the Towing Bill of Rights, a glove box reference card, to help familiarize CAA Members and all motorists with what their legal rights are when in need of towing services.

ABOUT CAA NORTH & EAST ONTARIO
As a leader in advocacy for road safety and mobility, CAA North & East Ontario is a not-for-profit auto club which represents the interests of 318,000 members. For more than a century, CAA has collaborated with communities, police services and government to help keep drivers and their families safe while travelling on our roads. Visit here for more information, and follow us on social media: Facebook, Instagram, Twitter, LinkedIn, and YouTube.

MEDIA CONTACTS
Kaitlynn Furse
Director Corporate Communications
CAA South Central Ontario
Cell: 647-227-7559
Email: kfur@caasco.ca

Nadia Matos
Media & Public Relations Consultant
CAA South Central Ontario
Cell: 416-523-0663
Email: nm12@caasco.ca